FAQ

Yes. Touch-up paint can improve the appearance of small chips and minor damaged areas. We use the vehicle’s factory paint code when available, but touch-up paint may not be a perfect match because of age, fading, previous repairs, and differences in paint application.

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@polishkings.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via sales@polishkings.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Shipping costs are calculated based on the package weight, order size, and delivery location. Your available shipping options and exact shipping cost will be displayed in your cart or during checkout before you complete your purchase.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately, we don’t offer exchanges. If you’re unsure about clothing sizes, we recommend ordering the two closest matches and returning the one that doesn’t fit.

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via help@polishkings.com.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our Gift Card are ideal if you’re not sure what to get that special person in your life. Simply buy a Gift Card instead for the value of $25, $50, $75, $100, $150, $200, and on up to 1,000. Also during specail promotions you can even save some money when we offer Gift Cards for a discounted price could save any where from 5% up to 20% on some protions we run as flash sales with a limited supply set. So when u see a gift card promotion sale grab one quick for one of our best ways to save some cash. 

On Several time a year we will run flash sales with a limted amount of Gift Cards that we will sale at a discounted price. When we run these promotions we will discount the Gift Cards between 5% to 20% of normally sometime we might do a even higher percetage on certain Events. The way it works is a $100 Gift Card on sale for 20% off you would pay $80 for the card and Get the whole $100 Card then giving 20% more than u actully paid so it like getting $20 Extra to spend if u bought a $50 you would pay $40 and Get $50 to spend so $10 extra. If you bought $500 you would only pay $400 Get $500 so then get $100 Extra thats where u really stick it to us which we dont mind one bit, we are happy to do it.

We offer interior and exterior detailing packages, paint correction, ceramic coatings, wheel and caliper coatings, window tint services, liquid paint protection, trim and plastic restoration, touch-up paint services, and other automotive appearance services.

The best package depends on your vehicle’s current condition and the results you want. Lightly maintained vehicles may only need a basic package, while vehicles with stains, oxidation, scratches, heavy buildup, or neglected interiors may require a more advanced service. Contact us if you need help choosing.

Pricing is based on the vehicle type, size, condition, selected package, and any additional services requested. Excessive pet hair, stains, dirt, mold, oxidation, or other conditions requiring extra labor may result in an additional charge. Any additional work will be discussed before it is performed.

***Yes. Please remove personal belongings, valuables, child seats, loose items, and unnecessary items from the vehicle before your appointment. We are not responsible for lost, damaged, or misplaced personal property left inside the vehicle.***

Service times vary depending on the package, vehicle size, condition, and services selected. A basic detail may take several hours, while paint correction, ceramic coatings, or extensive restoration services may require one or more days. We will provide an estimated completion time when your appointment is confirmed.

We will make every reasonable effort to improve the vehicle’s appearance, but some stains, scratches, odors, oxidation, paint defects, and material damage may be permanent. Results depend on the vehicle’s age, condition, previous repairs, and the type of surfaces being treated.

There are 3 Types of paint corrections we mostly do just 1 step and 2 step paint corrections which i will go over 3 step also but its rarely needed. The 1 step paint correction is aimed for new cars with light damage to the cars clear coat light swril marks and water spots with the cars paint in fairly good shape. So basically needs a polishing done to the paint not needing a deep cut in the clear to remove imperfections. So this is done with a Miiror glaze or less aggressive paint polishing compound with orbital buffer and foam pad. This can also be done by a experienced detailer using a rotary buffer also with a foam pad. Orbital Buffers are safer with less risk to damage your paint which takes more time to get the same result as a rotary buffer will take. We use both here which we have close to 30 years of experience buffing cars. So 1 Step paint correction a less agressive polish that does not cut deep into your cars clear coat. For automobile twith oxidized, scrathces with heavy imprefections deep into the cars clear coat will need a 2 step paint correction.  A  2 step paint correction is done with a rotary buffer and a wool/or cutting foam pad with a gritty aggressive cutting compound.  A 2 step should always be done by someone with years of experience to prevents risk of burning your cars paint becuse it cuts into your cars clear coat to remove the impefections in the top layer of the clear. Also if done right you should not worry your car has plenty of clear to handle this with no risk of damaging the paint if done by a professional. After this is done then the 1 step paint correction follows this up to bring the shine back out in your automobiles paint. The less required 3 step is for cars that have been recently reapaired with body work which require water sanding the Automobile to sand out the imperfections,bug eyes, and runs in the clear coat. Which we do also but we dont love to do these, but we will its just risky not knowing how much paint and clear was applied by the person who did the body work. We will do a 3 step but we like to see the vehicle before quoting a price. So 3 step is wet sand , cutting compound buff, polish compound  buff. A 2 step is Cutting compound buff followed with a polishing compound buff. And last is 1 step paint correction which is a polishing compound buff with a polishing compound. 

No. Paint correction can greatly reduce many surface defects, but deep scratches that have penetrated through the clear coat or paint may not be safely removable. The way to tell if the scracth can be removed is to take your finger nail and run across the paint if your nail catches it usally to deep to remove it will make it less noticeable if we cannot fully remove it. We will not remove more clear coat than we believe is safe for the vehicle also and for those that catch your nail as stated is cut deep to the paint and high risk low chance of removal.  

A ceramic coating is a protective layer applied to the vehicle’s paint. It can provide enhanced gloss, water repellency, easier cleaning, UV protection, and resistance to environmental contamination. It does not make the vehicle maintenance-free or completely damage-proof.

No. Ceramic coatings are not scratch-proof, rock-chip-proof, or dent-proof. They can help reduce light surface damage and make the vehicle easier to maintain, but improper washing, road debris, accidents, and physical contact can still damage the paint.

Coating durability depends on the coating selected, vehicle use, storage conditions, mileage, washing methods, environmental exposure, and maintenance. Available coating options may provide protection ranging from several months with the basic level that come with our top two detailing packages. As to the professional Grade Ceramic Coatings we apply they last 5 years some we offer are permanent for the lifetime of your vehicle with yearly maintence checkups and must maintain registraion with carfax ask message us for more detail on warranty requirments we be glad to explain all the fine print of the manufactuer warrenty and make sure u understand it completly we dont want suprises or to mislead anybody so best to ask and we will give u all the information for that coating u are interested in getting. All of the Ceramic coatings we carry are made up of differnt combounds with as to warranty time. All we carry are professional grade and we think are the best thay u can buy we dont carry any cheap oversee brands you can buy off the shelf, 

Many new vehicles have swirl marks, water spots, transportation damage, dealership wash marks, or other paint defects. We inspect the paint before applying a coating and recommend the appropriate preparation or correction needed to achieve the best result.

Use proper hand-washing methods, pH-neutral automotive soap, clean microfiber towels, and safe drying techniques. Avoid automatic car washes with brushes, harsh chemicals, abrasive products, and improper washing tools. Regular maintenance washes will help preserve the coating. All of the recomended care of the cermaic coating that you got will be to you in your information pamplet we supply u with when the coating is applied with each one catered to each pacific ceramic coating with the steps for you to get the maxium protection that u payed for with this investment. 

Do not wash the vehicle until the recommended curing period has passed. The exact wait time depends on the coating used and weather conditions. We will provide specific aftercare instructions when the vehicle is returned to you.

Yes. Ceramic coatings require proper washing and periodic maintenance to perform their best. Contamination, mineral deposits, road film, and improper washing can reduce water behavior and appearance even when the coating is still present. As well to keep the warranty valid annual maintence is required to keep your warranty from being voided we will provide this to you as well set you appoitment so u want run risk of losing this extra protection out of the coating and warranty if u where to need it for some rare reason. 

Yes. Wheel and caliper coatings can help protect against brake dust, road contamination, heat, and other buildup while making the surfaces easier to clean. Durability depends on use, maintenance, and environmental exposure.

Liquid Paint Protection Film is a hand-applied protective coating designed to provide a thicker layer of paint protection with self-healing properties. It is intended to improve resistance to environmental damage and minor surface marks, but it does not make the vehicle completely damage-proof.

Yes. We offer professional window tint services with multiple shade options. Tint selection and installation must comply with applicable laws. We actully started doing W.O.W. Wipe On Window Tinting in three shades light, medium, dark. 

Yes. We offer restoration services for faded or oxidized exterior plastic and trim, including bumpers, moldings, mirrors, grilles, running boards, and wheel-arch trim. Results and durability depend on the condition and type of material.

A deposit may be required to reserve your appointment. The remaining balance is due when the service is completed unless another arrangement has been approved.